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SHIPPING AND RETURNS

SHIPPING POLICY

We offer a variety of shipping methods to cater to your needs:

Standard Shipping: We will delivery the products within (5-7 days).

Expedited Shipping: We will delivery the products within (3-5 days).
 

Shipping costs are calculated based on the weight and dimensions of your order, as well as your shipping address. You can view the estimated shipping cost during the checkout process.  
 

Order Processing Time:

Most orders are processed and shipped within 2 business days. However, during peak seasons or for custom orders, processing times may be longer.
 

Packaging:

We carefully package your order to ensure it arrives safely. We use high-quality packaging materials to protect your items during transit.
 

Tracking Your Order:

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment on our shipping carrier's website. 
 

Lost or Damaged Packages:

If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive refund.  

RETURN & EXCHANGE POLICY

We understand that sometimes things don’t work out as planned. However, due to the nature of our products and to minimize waste, we have a strict return and exchange policy.
 

Returns:

We only accept returns for items that have manufacturing defects. If you receive a product with a manufacturing defect, please contact our customer service team within 2 days of receiving your order. We may require you to provide photos of the defect for verification.
 

Once we have verified the defect, we will issue a full refund or exchange, at your discretion, for exchange we will exchange the defect product within 3-5 days after approval form our end.

  • Exchanges:

    • We do not offer exchanges for items that do not have manufacturing defects.

  • Refund Policy:

    • Refunds will be credited to the original payment method within 7-9 business days after approval from our end.


Important Note:

  • Please ensure that the returned item is in its original condition, unworn, unwashed, and with all original tags and packaging.

  • Custom orders are non-returnable and non-exchangeable.
     

If you have any questions or concerns about our return and exchange policy, please contact our customer service team.

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