STORE POLICY
CUSTOMER CARE
Our Commitment to You
At The House Of Garments , we strive to provide exceptional customer service. We value your business and are committed to addressing your concerns promptly and efficiently.
How to Contact Us:
You can reach our customer support team through the following channels:
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Email: Support.thog@gamil.com
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Phone: [+91] 95385 96165
Our Response Time:
We aim to respond to all inquiries within 2 business days. However, during peak periods, response times may vary.
Order Tracking:
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our shipping carrier's website.
PRIVACY & SAFETY
Your Privacy is Our Priority
At The House Of Garments, we are committed to protecting your privacy. We understand the importance of safeguarding your personal information and we take this responsibility seriously. This Privacy Policy outlines how we collect, use, and protect your data.
Information We Collect
We may collect the following information from you:
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Personal Information: Name, email address, phone number, shipping address, billing address.
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Payment Information: Credit card or debit card details (processed securely by our payment processor).
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Order History: Information about your past purchases.
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Device Information: Information about your device, such as your IP address and browser type.
How We Use Your Information
We use your information to:
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Process your orders and fulfill your requests.
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Communicate with you about your orders and other relevant information.
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Improve our website and services.
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Prevent fraud and protect our business.
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Comply with legal obligations.
Data Security
We implement strong security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
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Encryption of sensitive data.
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Secure data storage practices.
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Regular security audits and vulnerability assessments.
Third-Party Services
We may use third-party services, such as payment processors and shipping carriers, to process your orders and deliver your products. These third parties may have access to your personal information, but they are obligated to protect your data in accordance with their own privacy policies.
Your Rights
You have the right to:
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Access your personal information.
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Correct any inaccuracies in your personal information.
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Request the deletion of your personal information.
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Object to the processing of your personal information.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at Support.thog@gmail.com.
WHOLESALE INQUIRIE
Are you interested in becoming a wholesale purchaser of apparels? We invite you to explore the opportunity to offer our unique products to your customers.
To inquire about wholesale pricing and minimum order quantities, please contact us at sale.thog@gmail or 9538596165.
PAYMENT METHODS
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Credit / Debit Cards
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UPI
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Wallets